Service Bar

Lots to say about this dining experience, overall it was good. The good: -The atmosphere was nice, good lighting and okay space between the tables. Nice decor and accents. -Our drinks were very good and the perfect strength, well balanced, nice aesthetic. -The whipped cream on creme brulee was perfectly sweetened. -The Caesar salad dressing is some of the best I've ever had and the cheese is so fresh. The bad: -The marrow appetizer was overpriced for what it was, we (maybe) got 1.5 tablespoons out of both bones combined. They were prepared well and the sourdough was very good and charred perfectly. -We asked to share a Caesar salad, the kitchen did not plate it onto 2 plates. We were given the dish and had to wait for plates. -Not bad, but surprised to receive regular heinz ketchup with the duck fat fries, anticipated something housemade. -Shocked to hear our server did not know what an Irish coffee was, and never gave us an answer if we could order one or not. -My pappardelle pasta was so salty I almost sent it back, the size and texture of the noodles was great. -My spouse's mussels seemed over cooked but everything else was fine he said. What should be fixed: -The front of house is undeniably understaffed, we saw 2 servers the entire time we were there on a Friday night. The bartender and 2 other support staff were there helping to run food and clear our table. -Retraining the FOH staff is a must...examples missing from our service include; replacing silver ware when you take dirty ones from the table (we went without a few utensils), boxing up food away from the table should be standard practice for a restaurant of this caliber, checking in on the meal at least twice (we were only checked on once we were done eating). All-in-all I will go back, but it seems like a 50-50 experience, some stuff is good and some stuff is bad and it's a mix of the food and service. For $141 before tip, it's overpriced for what it is right now. Small, consistent improvements will make this place worth it.

First off - Shea is a great server! Second, the cocktails were delicious. Third, and most importantly, the burger was AMAZING. (now I'm biased as we supply the ground beef) Chef created a great marriage of flavors. Will 100% be back (probably next week - then maybe the week after) Run in here - and get the burger.

I had a fantastic dinner with my wife tonight at Service Bar, in celebration of our eighth wedding anniversary. Our server, Andy, was excellent and proved invaluable in helping us decide, since there were several vegan options available on the menu. Our cocktails and appetizers came out very fast, and were incredible - the wonton and brassica dishes both featured beautiful plating and intense flavors, complimenting the 'Blood Sugar Magic' and 'Rosé Petal' beverages selected for our first round. For main courses we chose the Black Pepper Seitan and Panang Curry, which again arrived at the perfect moment and continued the meal without making us feel rushed. A second round of cocktails followed, with a 'Courtlandia' for me, and my wife selecting 'Rosemary's Daisy'. Dessert arrived again at seemingly the precise time it was meant to; a vegan 'Buckeye' that mystified our senses with its chocolate-peanut-maple flavors and textures leaving us dazzled. 10/10, would dine at Service Bar again. Slightly pricey if you take a tour of the entire menu like we did, but absolutely worth the experience!

Having been to Middle West Spirits' pre-open launch party years ago, it is truly gratifying and inspiring to see how much they've grown. The latest addition being Service Bar, an intimate little restaurant taking up the front of the distillery (and indeed much of the space that was the entirety the original layout!) Despite my long relation with the company, I can safely say the 5 stars I've given are in no way biased - it really was that good. Dishes and drinks are innovative and excellent. My favorite was the Mongolian short rib, while my wife loved the crispy ribs.

Great experience dining here for the first time. Server was prompt, very knowledgeable, and genuine. Food was delicious; many different flavors and options (vegan friendly too). Get the pineapple bread with pepperoni butter - fantastic! Many drink options made from their own in-house distillery. Recommend reservations as it is small, but the bar has plenty of space if you don't.