I went to whole foods to return an item to Amazon. The young lady in customer service, Shannon, was wonderful. She took the time to walk me over to the kiosk (which was not in an intuitive location) and helped me with the app. The kiosk encountered an error and was not able to print the needed label. Shannon then took over and we walked back to customer service where she completed the transaction for me. That was customer service- the entire time she was pleasant and cordial. The experience was very nice and she made the difference. Thank you Shannon for exemplifying what customer service should be! You did an excellent job of representing whole foods
This place is always bustling with people. They don't offer much variety at the hot food bar, which is expensive. They do offer a variety of options elsewhere. I wish they had more sales. Parking is sufficient, and I can always get a cart. The self-serve line was too long! Maybe they should consider having more than one.
Columbia Wholefoods is well run and i perfer it much to the Annapolis Wholefoods which i also frequent in my travels. In a comparison of cooked food to go, Columbia has a salad and hot bar which has fresher and a better selection and better maintained then Annapolis. And also they are better at making pizza by the slice than the Annapolis store. The pizza in Annapolis always looks like it was made by someone untrained in making pizza and often looks like it's been sitting there all day. So in this regard i think the Columbia store is much better run than the Annapolis Wholefoods.
Location is huge. My favorite location in MD. Always place a order at PLNT burger and then shop and pick up when done. If it’s nice outside you can grab a bite and sit out at the park while the kids play at the playground and look out at the water. There a live concerts too during the summer so you can always enjoy that. Just an overall nice atmosphere and place to be ☺️
The location is easy to access, and if you need a cake today and want to write something on it, the bakery in the market is the place to go.
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