Visiting from California for a week. I’ve been stoping at this Store almost everyday and I’ve been seeing different employees. The customer service has been amazing! I was greeted with a smile and the employees were so welcoming. My last day I placed a future order and when I arrived (10 min earlier than my scheduled time), the manager/shift leader (can’t recall who she was) explained to me how the scheduled orders worked and suggested I place the order within 5 minutes of arriving. She went out of her way to have my order ready sooner than my scheduled time. She handed me my order with a smile and wished me farewell.
Again, the customer service is what makes or breaks a business, and this store has it all!
Thank you
First place we stopped after the Mountville parade.
Friendly staff with good attitudes. A special shout out to the drive thru staff for dealing with us coming through the drive through. Special shout out to the guy taking tablet orders in black long sleeves in the sun. With a smile on his face the entire time.
Thank you from Mckonly’s Garage!
Got coffee here today. Was hot, created to my liking, and affordable! Definitely one of the better Dunkin’s in South Central PA!!!
Just Luv there frozen coffee's. Also really good 👍 Doughnuts. They also have amsome good other eats & drinks.
Staff was really great, very friendly, and helpful.
They helped me pick out a great drink.
Plus my phone was about to die and they aloud me to use their wireless charging station.
They even removed their phones, just to make sure I was getting all the juice needed before I left since I forgot my chord and my charger battery.
Plus they even aloud me to hang out their while my phone charged, eating a donut and drinking one of my new favorite drinks they recommended to me.
Thank you so much.
It was a pleasure.
This place is really nice! It's super clean which was refreshing, as I've seen a lot of gross Dunkin's online. The staff were really polite. They seem very well staffed. Donuts were super pretty too, not sloppily thrown together. Seems the people working there actually enjoy what they do :))
Came in to finish out some work for the day. New place, clean. Nice people.
Staff are very busy. From my view no one was just standing around. With how hectic it looked, the order was prepared correctly and quickly
Sourdough breakfast sandwich is good 👍
Always a great crew. Usually the line moves quickly. I've been here more times than I'd like to admit, and they've never gotten my order wrong.
This is probably my favorite Dunkin in all of Lancaster. Every time I go here they get my coffee so right. They put the perfect amount of caramel in it. The only down fall is some of the staff are not to friendly.
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