Ihop

Final Edit - Revised from 1 star to 4 stars: I ended up calling again the next day because maybe the employee forgot to relay the message or the manager got busy. The manager was actually who picked up this time (probably better I had a day to cool off anyways) and was already asking how he could fix the issue before I got through the first order's issues last week, which weren't so bad, but still listened to everything I had to complain about, apologized and ensured I had the order correct today. When I came in, the staff had so much confidence that it was accurate I didn't check before I left, and when I got home everything was perfect. Thank you guys for listening, I know food service is brutal, especially big chains. Original complaint that was addressed: What's the difference between curbside and regular pickup? I know they can't control all the problems I had with online ordering but I called and let them know I was here like the sign says and they said "yup it's ready" I waited a couple min and no one came out so I went inside and everyone was standing around talking with no customers inside. It takes 30 seconds to bring food out >.< the conversation wasn't going anywhere. Plz remove curbside it's not an option here. Edit: They also didn't give me the blueberry topping Edit 2: the cutlery pack was open and missing a fork Edit 3: After I realized I also didn't get my hash browns I called to speak to a manager. They weren't in so I was told they'd call min in 20-30 min... it's now 4 hours later. I'll call again tomorrow I guess. I wouldn't be upset if this wasn't the second of only 2 orders I've placed with them that my order was messed up and I didn't get the pickup selection I requested. Especially the pickup thing, that seriously wouldn't have been that big of a deal if there weren't a handful of employees standing around talking during a slow weekday afternoon BOTH times...

Walked in, almost no customers, and had to fairly loudly announce that I needed assistance... a few minutes of meandering around looking for someone brought somebody out, and she was very nice and helpful from that point. I was disappointed to find that their "to-go" coffee size for a large was 16 oz, and not all of the 7 cups I ordered were filled completely, but I didn't have time to argue as it was the day before Christmas eve.

Popped in for a short stack and sausage. I ended up getting the Beyond Meat patties. They went well with the pancakes. Service was a touch slow. The pancakes were better than I remembered them to be. Perkins is still my favorite but IHOP will do in a pinch. Thumbs High. 👍

I came in after work with my husband. You could tell they had a rough night and where tired but they never came off as anything less than nice. They talked to us and were extremely polite and patient. The food was amazing some of the best IHOP I've had. Everyone greeted us and shared conversation as they worked. Extremely satisfied.

Late night 🌙 4am after enjoying the night life downtown. This was the closest sit down and enjoy some breakfast spot. And it was great. Our server was friendly and knowledgeable, our food was fast and delicious. The only down fall was it was so cold in there..my coffee had ice .. guess that makes it an ice coffee.