Love the old school glitz of the hotel! Love the peace of being off lakeshore drive instead of the noisy inner city. Room walls are a little thin. Can hear next door talking. Over all great experience, but the hotel bar smells like gym socks and is too hot. Could only stand to be in there for 1 drink. They should do a serious spring cleaning and revamp their liquor displays lighting is heating up and degrading their alcohol along the bar. Flavor differences noticed with that constant hot bulb on them. Also glassware and wine storing could be so much more efficient with a bit of revamp. I'm sure they can afford it.
Perfect location on Magnificent Mile. Close to various attractions, restaurants, shopping areas. Very friendly, helpful, and attentive Staff. However, the hotel is definitely showing its age, and perhaps has not had the best maintenance and upkeep. For its reputation, the going nightly rates, and the current overall star rating, at bare minimum, more generous bath and body care should be accommodated for nightly guests. Convenient and pleasant for sure.
Stayed for 2 night while visiting family. We were excited to stay at this historic hotel. Service was EXCELLENT friendly, informative, and everything was very clean. The rooms and bed was small. Radiator made noise throughout the night. Valet was $75/day.
Really great service and location in a historic building. Dining options were good, and the afternoon tea was a treat. The beds are sure comfy but rooms lack amenities including outlets on both sides of bed, mini fridge, and bathroom exhaust. Not the place to stay if you're seeking a luxury feel, but rather a great home base for your stay in Chicago.
Beautiful classic and classy spot - not your modern boutique hotel, rather a taste of class from years gone by! Breakfast at the oak st Cafe was fantastic. Service was second to none - all staff extremely pleasant and helpful. Some aspects of the room seemed dated (shower, some furniture a bit worn) but imo that's part of the classic feel. Great location next to high end shops on the north end of the magnificent mile, and right beside the beach - a quick walk to Lincoln park.
Thank you for a wonderful experience! We stayed here 3 nights and fell in love with the environment. My lovely girlfriend loves this location the most from the hotels we stayed at. She would love to have a reception here if we could. When we come back if we don’t do Hawaii next.. she’s making an appointment to speak to you all about booking. She sent pictures to her parents of the idea of how she wants the theme to be and everything. Thank you for an amazing time! You all are apart of an amazing experience that’s replaced 7 years of sadness and disappointment.
Front desk staff really came through for me. We booked 2 non Lakeview rooms, but when we got there we had 2 Lakeview adjoining rooms. We really appreciated the view and the communicating rooms. The location is in the midst of great shopping, with Bloomingdale’s and Saks (I think) right close by, but the main attractions are a cab ride away. I have 2 suggestions: upgrade to smart TVs so guests can stream their home accounts and 2) keep your pub restaurant, but figure out a location somewhere for a first class restaurant. The Drake should a restaurant it can be proud of.
Andrei helped us reserve a room after I forgot to confirm it weeks ago. And Javier gave us an amazing Holiday Tea experience! Plus Ben helped us find our Lyft. Everyone was so friendly we had an amazing time.
My business partners and I travel to Chicago twice a year for work and usually stay at the Holiday Inn at Wolf Point. We switched it up this year and stayed here and it was a wonderful experience.
Spacious rooms, incredibly friendly and flexible front desk team and great housekeeping. My room had a lake view and was sparkling clean with great water pressure.
We’ll definitely be back!
There aren’t many other places I’d stay in downtown Chicago besides the Drake. This is a wonderful historic hotel. The staff here is excellent. The food is excellent. It’s like stepping back in time when everything was glamourous and well taken care of. This place is very well run and managed.
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