I go to several of your stores. I love the drive through on Bruckner. In and out, rarely a line.
Drive Thru every morning...They have great management which is represented in the way their associates handle the customers and transactions...courteous, friendly but professional...
I love this McDonald's!!! They're customer service is so awesome!! I went through the drive through and ordered some chocolate chip cookies and they made the for me fresh, only had to wait 3 mins which the awesomely gave me a heads up but super worth it!!
Very clean restaurant. Easy to get there and have a free parking. I always stop here on my way to NYC from Boston for a bathroom break and small “snack”. Staff is friendly, food is okay. Sometimes tasty sometimes not fresh…cannot complain though. It serves its purpose :)
This McDonald's has just had a makeover, I do not recognize a place from before. But I must say it looks much better, even looks bigger than before. The service was great and the food even taste better. I got in and out quickly just what I wanted. And I really enjoyed it. They even changed the drive-thru, but I wanted to go inside to see the new place. I'm loving it 😂.
Quick service, so fast they gave us large fries and a double fish sandwich. Only asked for 3 mcfish meals. It's okay. Everyone was satisfied
1ST THING I'D LOVE TO MAKE KNOWN. THIS PARTICULAR MC.DONALDS SPENT A SHZZLOAD IN RENOVATIONS WITHIN THE PAST YEAR & A HALF. AS SOON AS THEY HUNG THEIR SIGN STATING IT WAS UNDER CONSTRUCTION THEY THEN INCREASED THEIR PRICES TREMENDOUSLY!!! YOU WOULD THINK WITH ALLLL THE $$$ THEY SPENT THEY'D INVEST IN A LEGITIMATE PHONE LINE/ NUMBER SO WHEN THERE'S AN ISSUE INSTEAD OF BEING FORCED TO DRIVE ALL THE WAY BACK OVER THERE U COULD EASILY CALL & GET A RESOLUTION. I'VE FOUGHT W/ 1 PARTICULAR NASTY RUDE 18 YR.OLD MANAGER. AND THEY ADMIT THAT THEY HAVEN'T HAD A WORKING PHONE IN OVER 7 YEARS... THAT'S INSANE!! ALWAYS CHECK UR OWN ORDER 75% OF THE TIME THEY EITHER FORGET TO PUT IN ALL UR ITEMS OR U JUST GET A TOTALLY DIFFERENT ORDER.
I COME TO THIS MCDONALDS ON THE REGULAR BASIS AND SOMETIMES SERVICE IS FAST AND PROMPT AND OTHER DAYS IT TAKES LONG FOR NO REASON.. ESPECIALLY WHEN THERE IS NOT ENOUGH COMMUNICATION IN THE KITCHEN.
I WAITED ALMOST 20 MINUTES FOR MY ORDER. THERE WERE NO ORDERS ON THE BOARD AND A YOUNG LADY WITH BRAIDS WAS STANDING THERE IN A DAZE WITH MY BAG OF FOOD SITTING IN FRONT OF HER. I ASKED WHAT WERE THEY WAITING ON. A NICE YOUNG MAN NAMED JACOB[RED HAIR]TOLD ME THEY WERE WAITING ON MY BLUEBERRY MUFFIN, WHICH HE FOUND OUT THEY DIDNT HAVE ANY..BUT ASKED IF I WOULD LIKE SOMETHING ELSE TO REPLACE WHAT I TRULY WANTED. I WENT FOR THE CINNAMON BUN. HE HEATED IT UP FOR ME AND ONCE HE RETURNED, I ASKED IF I COULD HAVE MY TWO FRIES REPLACED SINCE IT WAS SITTING THERE GETTING COLD FOR ALMOST TWENTY MINS. HE REPLACED THEM WITH NO PROBLEM AND I WAS HAPPY WITH MY ORDER.
JACOB HAS HELPED ME ON MULTIPLE OCCASIONS BUT HIS CONSISTENCY MADE ME WRITE THIS REVIEW. I HOPE A SUPERVISOR SEES THIS AND GIVES HIM THE RECOGNITION HE DESERVES. IVE WORKED IN THE FOOD INDUSTRY AND I KNOW IT CAN BE TIRING AND STRESSFUL .. BUT GREAT CUSTOMER SERVICE IS DEFINITELY KEY. HES A GREAT PROBLEM SOLVER AND HE DOES HIS JOB VERY WELL. THANK U FOR YOUR HELP TODAY 💯.
I DO KINDLY SUGGEST THAT THERE BE A NIGHT SUPERVISOR DELEGATING THE EVENING SHIFTS. AND IF THERE WAS ONE, I COULDNT TELL. NO ONE SHOULD BE WAITING ALMOST TWENTY MINS FOR FAST FOOD AND THERES NO COMMUNICATION AS TO WHAT IS NEEDED. THE EVENING SHIFT NEEDS JUST AS MUCH SUPPORT AS THE MORNING SHIFTS.
-(COMING FROM A REGULAR CUSTOMER)
This McDonald’s during the day is best
On speedy and the food tasting freshly
Cooked. At night: it’s not consistent at all.
Great parking lot, got children play strict rules posted, restroom clean, floor clean, garbage bin properly maintained not left over flow ,no self order kiosk, accepted mobile order with very fast services, the McDouble that I got the regular meat a bit dry on both pieces, but the Mocha Frapp- is excellent prepared not too sweet the grinding is as great as it should be .
This location was clean, plenty of seating at the time of my visit. I like that they have duel drive through, less lines. The workers were super busy taking care of online orders it took them 15mins to take my order,I was inside no one else around. Then it took about 20 minutes to get my order. I could see that the drive through was being that are of much faster than if you order inside.
Parking lot was extremely clean. Parking was available which was rare for us visitors of NY... Food was fresh and delicious 😋 Service was very friendly also.
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