Best burger king this side of the railroad I'll tell you that much
I just left Burger King here on beautiful nice Dorchester Ave with a horrible, nasty experience! I walked in at 6:03, I have an MBTA yellow construction coat on, as soon as I walked in the lady in front asked me if I parking in the empty lot here, I said yes, she immediately started to scream, not yell, but scream at me that I need to park across the street or someone else that this parking is for customers only (I know,I see the irony). I was speechless? I guess there’s construction across the street so instead of asking she assumed and started screaming at me and this went on for a few minutes, with an agitated voice she said sorry but people park here that aren’t customers!! She continued to be nasty, she interrupted me asking for a real apology by saying “just tell me what you want”
Last of all, the construction doesn’t even open the gates until 7 (an hour later) to construction due to city ordinance, can we get back to having nice people work counters, or people that are friendly and not hired just to be hired, customer service here has gone way down the last several years, avoid if you can, always long slow lines as well
She should not lose her job, but she should not be dealing with customers as this isn’t my first negative interaction with her as she doesn’t know what issues I have to deal with personally
Had to write an update, since this issue, and another, it’d been great. Look forward to going in the morning, the same person actually makes my morning better now!
Wap's are definitely the go to but their new wraps are crisp. Especially the honey mustard ones
Here grabbing a late night snack the gentleman who took my order I believe his name is david was excellent very patient with me being so indecisive! I see there decorated for the holidays which is nice and the main manger who is usually here in the morning and lunch shift is a boss and keeps this place moving we thank you for all your hard work have a great holiday Burger King family
Food was great. Drive thru was a little slow but because of a customer. Staff are friendly
Jeremy Stevens (Jeremyah)
+4
Food was good, as usual, but the specific employee could not get the order correct (can't have tomato and onion---sensitivity) and I just gave up and took these items off once served incorrectly, which was frustrating at best! Supervisor was equally unhelpful, as they were slammed in the drive-thru.
Cashier and young woman at drive-through were patient and accurate
I love this particular Burger King and I never have complaints but tonight I was upset when I got home because my french fries were not fully cooked & the whopper bread was very soggy i paid $18.49 what a waste couldnt eat the food my 1st order i said no pickles& it had pickle iam so upset
This place was very clean and bathroom was also clean staff are very friendly
Great place to eat and good people
Always a linre but moves fast! Workers are friedly, courteous! Foods always hot and fresh! Kids meal toys are hortible
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