Update: Arlo's CEO was prompt to respond and refund. I greatly appreciate it and looking forward to continuing to support Vegan food and great customer service. Thank you!
I placed a delivery through Toast and after an hour called to inquire about its whereabouts and found out that they couldn’t do anything about it because of a third party responsible for the delivery. So, I placed another delivery order through their website. Guess what happened? Another hour passed and called again to inquire about its whereabouts and they responded that they do not do deliveries… well then why is that an option online?
I spent $25 for order #1 and $37 for order #2. I gave the non-existent drivers $8 each for tip. At this point it was 10:30pm, so I asked them to donate the food. This is unacceptable on every level.
I enjoy their Mac and cheese as long as you add jalapeños (it’s nice that there is the option for fresh or grilled (IMO the grilled compliments the noodles better)). I do wish the noodles were a little less mushy and had some ridges or texture so they held the cheese better.
The staff is very kind every time I’ve been. I also haven’t had any problems with unreasonable wait times even when they were very busy.
The food here was soooo good. We added grilled onions and jalapeños to our double bac'n cheezeburger and the flavor was amazing. The sweet potato fries are probably some of the best I've ever had and were even better dipping them in the chipotle sauce. Unfortunately the cashier wasn't friendly at all, even after giving a 20% tip she was still very unpleasant to deal with. I would have given 5 stars if it wasn't for her.
Really tasty spicy chick'n sandwich. The perfect thing to keep me dancing. Much tastier than my brisket sandwich at Stubb's. Plus service was quick and extremely friendly. Will definitely return.
One of the best vegan burgers I've had! It tasted fresh and juicy. They also have Gluten free options.
Great spot for vegan burgers. I tried the Hoss recently however and wasn’t a fan. It was a bit too messy and not greasy but too greasy? Idk how to explain it but I think I’ll stick to the more regular burgers from them.
Also I’ve had a few issues with them the past few times I’ve ordered with getting the wrong potatoes (ie. Fries v. sweet potato fries v. tots) when I notice they’re very good about correcting it but I have had to be more mindful about checking when I pick up an order to go now.
My all time fav burger joint to grub! I got the cheese bac'n burger with mac n cheeze which was so scrumptious! I love the bbq one and took one to go but by the time I ate it it was cold and sad ofc but I still kinda enjoyed it bc of the flavors. But I have tried the bbq burger before fresh and it was aaaaaamazing 😩 also I took sweet potatoe fries and tbh... they were aight but when u eat them with mac n cheese they're delicious af 🤪
MUST GO!!! Their burger is sooooo delicious, I cannot wait to eat it again!!! Also, my husband got tots with chili that he liked. In the bar he got a beer and I got one of the drinks without the licor so it was a nice combination of fresh juice. In addition, the price of the food was extremely fair. The place look super cool and the service was awesome!
I ordered the bacon cheeseburger with fries and it was delicious! The price was very reasonable, unlike a lot of vegan places and the burger was serious. No flimsy small plate action, but a seriously filling burger. I can't wait to try other menu items! 👌🏼😋
I don't usually eat hot food when it's 100-plus degrees outside, but this place is worth the exception. They make their seiten in-house, and it is gluten-free. Sweet potato fries are savory and flavored with the perfect blend of spices.
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