Delicious and amazing variety of hand made ice cream selections and mix-in options. The 1st mix-in it is free! The waffle cones are disappointingly unremarkable, considering the price almost doubles by including one
This is a place to splurge. Expect paying at least $8 for a small dip, (w/ waffle cone).
But it sure hits the spot.
I love coming to this place have for the past 5 years and so happy with the service. Lexi by far is the kindest, most professional. She is a main reason I will drive the extra distance to go here even though I live next door to another store! Thank you Lexi for always making my family and I feel so welcome and important. Even today my son went to go get a Love it for me and she put a hope your doing well note! This is outstanding customer service and really goes so far! Kudos to Lexi!!!
We placed a delivery order last week and once our ice cream arrived, I noticed they messed up my order and gave me double of the same thing. I was extremely disappointed as I was really looking forward to that chocolate-dipped strawberries ice cream. I immediately called and notified them of the mistake. Unfortunately, since I placed the order through door dash, the company refused to fix the mistake and send out another order. That being said, Cold Stone's manager and Sam took it upon themselves to make sure I was happy and Sam personally drove to my house to deliver my ice cream. Sam even included a hand written note apologizing for the mistake. Not only did they resolve the issue but they even gave me an upgraded size for free because of the mishap. This Cold Stone location has great staff and EXCELLENT customer service!! Thank you so much! :)
Great customer service, and of course yummy ice cream! Prices are standard for this area. Store was neat and clean.
In short - this is one of the best Cold Stones I've been to. It was well staffed, clean, and as always they have a ton of delicious treats!
The one drawback is that it is rather expensive for a bowl of ice cream, so I can't go frequently, but on occasion, when I need a delightful bowl of cold goodness, this is likely where I'll go!
Susan Adams (My Father's Gifts)
+5
I just wanted to thank the ladies working tonight as they were on top of their game and knew what they were doing with great customer service and had the GrubHub order ready to go when I arrived.
Kudos team!
The employees are incredibly sweet and fast! The ice cream is a little pricey but it’s worth it! I’ve been here many times, and it’s kinda sad to see “Karens” yelling at the young employees here who have no control over the price or if they can’t accept their coupon that expired two years ago from a different store. I used to work in the food industry, so please be kind to the workers! Overall, I love Coldstone and appreciate everybody working there!
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