On line order indicated Zax sauce, ranch and caramel for funnel cake. None were packed with order. No utensils to eat coleslaw.
Customer service is just as great as Chic-fa-la.
I've been coming here for years and have yet to have a bad experience. My salads are always fresh and delicious. Even when it's late closing time, the salads are still fresh. Sometimes the wait can be a bit long, but since my food is always fresh I won’t complain.
Although my order was a remake due to prior order. I called and spoke to Ron and he took great care of me by replacing my order with no issue. I want to thank Christopher for his hospitality for making sure my order was correctly placed this time. Thanks again Zaxbys.
Thanks Mark! Manager is very nice. I overheard them saying they had a new system so I guess everyone is trying to get accustomed to everything. I did have a minor issue so I called the restaurant. Very professional, and resolved issues well, and Mark even greeted me by name when leaving. Thank you for the wonderful service! Will be back. - Shar
Pleasant Kids but unorganized and their focus is not there. The front of the house needs to have clear communication with the back of the house at all times. I ordered 2 salads, 1 wings and things, 2 drinks and 2 3 pk cookies. I was given 4 wings 1 tender cut in half, sauced. I was given no dipping sauce. 1 was given 2 cup but no lids were available. I was told there was no cookies and nothing the associate could do at that moment. I called, no answer. THAT'S 3 months ago. 2 stars
Today.... GOAT type service. Perfection. Thanks you. 5 stars
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