Susan, runs an excellent crew at this Hardee's. She should be recognized by upper management! Please give her Christmas bonus also. She keeps this place immaculate. Don't hesitate to stop at this Hardee's.
Employees were wonderful, helping me with my special needs. I eat only meat,cheese and pickles. My order came out on buns so the cheese was on the bread. Young lady that took our order got it fixed for me. The burger meat was ok, but not what I'm use to at Hardee's. This is my favorite fast food restaurant.
I'd love if you catered to people like me that can't eat bread and vegetables. Maybe offer a double meat burger that is served on a plate with cheese and NOTHING ELSE! I'd be here all the time!
Omg! The best Hardee’s we’ve ever been to! Bri & Michelle are amazing and super friendly and professional! They make us feel so welcomed and at home!
They saw our car pulling up and made fresh fries for us! They deserve a raise and a managerial position!
I was surprised at how friendly the lady that answered drive thru was. I placed my order and pulled to the window where I was greeted with nothing but smiles. I asked the lady at the window whom it was that took my order and she said my manager Bree and asked if I needed to speak with her! When she approached the window she was so smiley and her accent reminded me of home. I asked the Manager Bree if Hardee’s was running a promotion because she was the nicest, outgoing, and enthusiastic person I’ve come across in drive thru in all my years of eating out. The Frisco sandwich was fresh and juicy the fries were fresh lightly salted and the milkshake was so good. I really like how they wrap the sandwich so that it’s easier to eat and drive without making a mess. Ive had some bad experiences with this location in the past but they definitely regained me as a customer for the future.
I came in for lunch and while I waited 15 minutes for them to start preparing my sandwich the cook was in the lobby playing on his phone, I understand that the young people have to work but they need to be trained and disciplined.
I used to go to the Hardee’s off Smokey Park Dr but once we realized our favorite friendly manager was no longer working this location we switched to the Hardee’s in Biltmore where not only one but both our favorite managers were working. These ladies go above and beyond for their customers making sure our food is hot fresh and always making us feel like family. Today I was talking to one of the girls as I was waiting for my food and another younger manager come and handed me a bag missing some of my items and just shut the window. I understand they have a time system but I didn’t have all of my items so what was the harm in small conversation? This was very rude and completely unnecessary. Of course Bree apologized for the lack of respect from the other manager. Of course we will be back to see CJ and Bree again hopefully our next visit the other manager isn’t rude.
The food was delicious and freshly fixed and the fries were hot.
Went through drive thru for breakfast. Great biscuits & gravy & steak biscuit. Not impressed with cinnamon roll.
I absolutely love this place. Out of all the different locations I’ll dive 45 minutes to the Biltmore Hardee’s. Fast service quality food. Great staff
Nice clean inexpensive and right in Biltmore Village. Good fast food. Great breakfast. Friendly staff.
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