This is my 'go to' UPS store. Even though I have another UPS store that is closer, the staff at this location are always pleasant and more than helpful. Shipping, copies, notary - they have always made everything painless and quick!
I live in Louisville, KY, and purchased an item through an online auction in Alexandria, VA. Matt and his crew picked up, carefully packaged, and shipped my purchase to me within a week - it was hassle- and worry-free. They kept me in the loop on the status of my package the whole time. Email and phone communication was prompt, responsive, and professional.
They were very helpful . Printed out my return label, and taped it on my package. Then he said I have to take it to the post office. They are always very nice . ❤️
Had a great experience at my local UPS Store this morning. Ryan, the store manager, helped me find the least expensive packaging and shipping for an oddly shaped item I needed to mail cross country. He was helpful, kind, and took time to explain all the various options.
Ryan is my favorite part about coming into The UPS Store in Del Ray. He's so kind and resourceful. I cannot count the number of times I just sit things on the counter and say, "I need to send this stuff to 5 different places" and he makes it all happen like magic. Everything is painless and he's so professional. There is another young man (Marcus, maybe--I hope I didn't get it wrong) that is absolutely lovely too. There's a UPS closer to my home but I travel the additional 5 min because the customer service is better here.
Unparalleled Eye Designs
+5
Real talk, this UPS store is so top notch, that I literally drive here from DC to conduct business. This location allows you to email return labels directly them, and they print them out vs. paying a few dollars to use a 3rd party computer, print the label yourself and still have other random charges on top of the printing cost.
The associates are always on top of their duties, and the transactions are quick, not long winded like the majority of my shipping experiences. I just really appreciate this UPS store!!
Thank you.
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