The service is always really great at this particular Dunkin! They're friendly, quick and make the food and drinks perfectly!
i have never had experience with the people who work there. they are all amazing and super sweet.
Clean, friendly staff and yummy as always. Even though they were out of donuts, most of the staff offered munchkins as an alternative... very commendable!
Dunkin is a great coffee and donut shop and a bit more ,WiFi available wheelchair excisable
I’ve been coming here periodically for the past 8ish years since I started pharmacy school in Albany. I’m not certain, but since I graduated around 2 years ago, there must have been a change in management. Manager Kelvin seems to be there every time I go. He is always extremely friendly, but not over the top to the point where it’s annoying, fake, or weird. You can always tell he knows his regulars and any time they enter he is always greeting them while staying on the task at hand and helping in the store wherever he is needed. This “small town” feel is the only reason I make it a point to stop at dunkin when I am visiting Albany anymore. I make sure to always choose this location across from St Peters because of it. His employees are always super friendly, seem to be having a good time, fast, and efficient. I never have any issues with my orders. All of these attributes point toward excellent management. Thank you for making the experience so great Kelvin!
A great Dunkin' with hard-working staff. A warning to new visitors though, it gets quite busy thanks to the hospital across the street and parking can be a nightmare. I usually recommend street parking unless you're stopping at an "off-time"
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