Cucina Internazionale a Carlentini: i 10 migliori ristoranti

(classifica aggiornata al 26/05/2023)
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1. II Ristorante Le Radici Del Gusto
60/100 (63 valutazioni) Prenota un tavolo
Dicono di noi: Starters were alright . Main course was gnocchi with fresh tomatoes and locally produced mozzarella, we asked to replace gnocchi with any other type of pasta and the chef kindly agreed to make us pennette instead. When the main course arrived there was no sign of mozzarella or tomatoes but it was simply a tomato and aubergines sauce. We didn't complain and started eating. At some point my husband notices pieces of pork meat in the sauce. None of us likes pork plus my husband is Muslim and doesn't eat it. We did point this out as soon as we found out. No apologies whatsoever, they said 'oh it's just a bit of guanciale' . My father then went to pay and we explained again why we were not happy. We were told that it was basically our fault for not requesting no pork at the beginning. Seriously? If both the menu on the board and the chef says tomatoes and mozzarella I certainly don't expect to find anything else in it except for olive oil and basil maybe . And I certainly don't want to hear 'I'm not racist BUT ...if you are Muslim and have certain dietary requirements you should have said it earlier' from the manager. Hell no, I say! No apologies whatsoever and we paid our lunch fixed price of 20 euros per adult and 15 euros per child in full plus extra for wine and water. For the records: the kids were supposed to have a children's menu but no one mentioned it or offered anything different. Swimming pool nice and clean. Lady at the reception with glasses was lovely and pleasant. Unfortunately our lunch experience was what ruined the whole day. It's a beautiful location, shame the management has no clue about what working in hospitality entails.
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